Category: Leadership
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5 Steps to Becoming a Better Leader
I was driving home with my wife from visiting our 5 month old granddaughter. By the way, she is really cute. My cell phone rang and this pleasant voice on the other end called me by name and says who she is. Since I get a lot of calls from people and I do not…
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Remember a Long List of Items
Having a good memory is an important skill in business. Notice I referred to memory as a skill not simply as an ability. Being able to recall lists of items quickly, accurately and reliably improves both your productivity and creativity. Often we are left with the impression that some people are simply blessed have a…
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How Sales Contests Destroy Your Sales Staff
Sales contests are often used to motivate sales people. It is assumed sales people are naturally competitive. Therefore, giving them an opportunity to compete amongst themselves will be fun and improve both morale and productivity. In actuality it has the reverse effect. There may be a temporary boost in productivity. But there is a long…
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The Law of Leadership
If you are like most business people you believe that in order to succeed, you have to convince your prospects that you offer a better service, or product. In other words you are competing in a me-too world. You are offering the same thing only your’s is better. But if you really want to be…
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Dealing with Unfair Criticism
Responding calmly and rationally to unwarranted criticism Recently I was leading a discussion over how to teach fairly some complicated concepts. When all of a sudden the individual on my left burst out in anger with accusations about my motives which were completely untrue. All eyes were on me. What would I say? How would I…